FAQ
Can I still login to my account after 30 April 2026?
Yes, you can.
Can I still buy any products on subplace.com after 30 April 2026?
No. Marketplace function will be fully disabled from 1 May 2026.
What will happen to my existing subscription or rental orders that are still active?
For rental orders, monthly collections will still be carried out as usual.
For subscription orders, no further deductions will be made from May subscription onwards.
How do I make payment for my existng rental order?
All payment methods will remain the same.
What is the customer careline contact moving forward?
Kindly email to info@subplace.com for any inquiries from 1 May 2026 onwards.
Can I still login to my account after 30 April 2026?
Only merchants with an active rent-to-own (RTO) order will still be able to login to their merchant account after 30 April 2026.
Can I still list and sell my products on subplace.com after 30 April 2026?
No. Marketplace function will be fully disabled from 1 May 2026.
Can I still carry out new RTO sales after 30 April 2026?
Kindly email to support@subplace.com. Our team will keep in touch with you.
What will happen to my existing subscriptions or rental orders that are still active?
For rental orders, monthly collections will still be carried out as usual.
For subscription orders, no further deductions will be made from May onwards.
What will happen to my weekly settlement?
Weekly settlements will continue to be carried out as per for RTO merchants with ongoing collections.
Who should I contact for any upcoming issues?
Kindly email to support@subplace.com. Our team will keep in touch with you.